A Study on Physiotherapists’ Perceptions Towards Staff Training and Development and Its Impact on Patient Care Quality in Healthcare Settings

DOI: 10.22161/ijeab.115.10

Abstract:
Staff training and development play a vital role in strengthening clinical competency, professional confidence, and the overall quality of healthcare delivery. This study examines physiotherapists' perceptions of staff training and development in healthcare settings, evaluates its perceived impact on patient care quality, and identifies the barriers physiotherapists face in accessing professional development opportunities. A descriptive research design was adopted, and data were collected from 80 practicing physiotherapists working in hospitals, private clinics, rehabilitation centres, and tele-rehabilitation setups through a structured, Google Forms-based questionnaire circulated via WhatsApp, LinkedIn, and physiotherapy professional networks during May 2026. Descriptive statistical methods, including frequencies, percentages, tables, and charts, were used for analysis. The findings reveal an overwhelmingly positive perception of staff training among physiotherapists, with the vast majority agreeing that training enhances clinical knowledge, communication, patient handling, and confidence in clinical decision-making, and that it directly improves patient care quality. Workshops, certification courses, online programmes, and CME sessions emerged as the most common modes of training. However, participation is frequently constrained by lack of time, heavy workload, financial limitations, and limited institutional support. The study concludes that while physiotherapists strongly value continuous professional development, healthcare organisations need to institutionalise regular, practical, and accessible training structures to translate this positive perception into sustained participation and improved patient outcomes.

Keywords:
Staff Training, Professional Development, Physiotherapists, Healthcare Quality, Patient Care, Continuing Medical Education

Article Info:
Received: 11 Aug 2026; Received in revised form: 14 Sep 2026; Accepted: 20 Sep 2026; Available online: 03 Oct 2026

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